🛒 Ordering & Payments

Q: How can I place an order?
 A: Simply browse our collections, add your favorite products to the cart, and proceed to checkout. It’s quick and secure.

Q: What payment methods do you accept?
 A: We accept major credit cards and PayPal. All payments are processed securely.

Q: Can I modify or cancel my order after placing it?
 A: If your order hasn't shipped yet, email us as soon as possible at info@borganicstore.com and we’ll do our best to assist.

 

 

🚚 Shipping & Delivery

Q: Where do you ship?
 A: We currently ship across the USA, Canada, and the UK.

Q: What are your delivery times?
 A: Delivery typically takes 10–15 business days, depending on your location.

Q: How much does shipping cost?
 A: Shipping is free on orders over $50. For smaller orders, shipping rates are calculated at checkout.

 

 

🔁 Returns & Refunds

Q: Do you offer returns?
 A: Yes! We offer a 10-day return window for eligible items. Products must be unused, sealed, and in original condition.

Q: What items are non-returnable?
 A: Due to hygiene reasons, perishable items, personal care products, and opened supplements are non-returnable.

Q: How do I request a return?
 A: Contact us at info@borganicstore.com with your order number and reason for return. We’ll respond with return instructions.

 

 

🎁 Discounts & Offers

Q: Is there a discount for first-time buyers?
 A: Yes! Subscribe to our newsletter to receive 10% off your first purchase.

Q: Where can I find current deals or promotions?
 A: Check out our “Weekly Deals” section on the homepage or follow us on social media for exclusive offers.

 

 

🌿 Product Details

Q: Are all products organic?
 A: We carefully curate products that are certified organic, eco-friendly, and ethically sourced whenever possible.

Q: Do you offer vegan or cruelty-free options?
 A: Absolutely! Look for the vegan and cruelty-free labels on our product pages.

 

 

📦 Account & Support

Q: Do I need an account to shop?
 A: No, you can check out as a guest. But creating an account lets you track orders and save your favorites.

Q: How can I contact customer support?
 A: Email us anytime at info@borganicstore.com – we’re here to help!

 

How can I contact customer support if I have any questions or concerns about my organic order?

Our dedicated customer support team is here to assist you with any questions or concerns you may have about your organic order. You can reach us via email, phone, or live chat, and we'll be happy to provide prompt and personalized assistance.

How long will the food stay fresh after it's delivered?

You can store some of our products in the pantry or freezer. Please refer to the product packaging for specific storage instructions.

Do you offer any discounts or promotions for organic products?

Yes, we frequently offer discounts and promotions on our organic products. You can check our website or sign up for our newsletter to stay updated on the latest offers.

What if I'm not home when it's delivered?

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  • Replace & Refund

    Enjoy the freedom of free shipping on orders over $200

  • We Ship Worldwide

    Experience global reach with our worldwide shipping service.

  • Free Shipping Over $200

    Rest easy knowing your purchase includes free repairs for life.

  • Satisfaction Guaranteed

    Your satisfaction is our unwavering promise - guaranteed.